Refund Policy

    This Refund Policy (the “Policy”) is an integral part of the ProxyWhite Terms of Service and governs refunds for digital services.

    1. Refund Eligibility

    1.1. A User may submit a refund request within one (1) hour of payment.

    1.2. ProxyWhite reviews refund requests and may issue a refund only if all of the following conditions are met:

    • the product was not purchased as part of a promotion, at a discount, or under a special offer;
    • no more than 200 MB of data has been used;
    • there have been no violations of the Terms of Service or Acceptable Use Policy.

    2. Exclusions

    2.1. No refund will be issued if:

    • the data usage limit has been exceeded;
    • the product was purchased as part of a promotion or special offer;
    • a violation of the rules governing use of the Service has been identified;
    • there are indications of abuse of this Policy.

    3. Refund Procedure

    3.1. A refund request must be submitted to ProxyWhite customer support within the applicable time limit.

    3.2. ProxyWhite will review the request and make a decision within 24 hours of receipt.

    4. Refund Method

    4.1. Refunds are issued to the User’s FKWallet wallet or, for payments made through Stripe, to the same payment card.

    4.2. Payment processor, merchant, or other intermediary fees may be deducted from the refund if those fees were charged when the payment was processed.

    5. Additional Provisions

    5.1. ProxyWhite reserves the right to deny a refund without providing a reason if the refund would conflict with this Policy, the Terms of Service, or applicable law.

    5.2. ProxyWhite services are digital and are deemed provided once access to the Service is granted.

    5. Contact Information

    For more information or to request a refund, please contact our customer support team:
    Email: support@proxywhite.com